ThriftBag
EU Customers
All orders placed within Europe will be shipped via our fulfilment centre in the Netherlands, and so will experience no additional charges.
Shipping services:
EUROPE 1*
UPS Express 1-2 days: €15
Standard 2-3 days: Free
EUROPE 2*
UPS Express 2-3 days: €15
Standard 4-5 days Free
Orders going to Norway and Switzerland will be delivered duty paid.
REST OF THE WORLD
UPS Express 2-4 days: €25
DHL Standard 4-5 days: €20
Any duty, taxes, and additional importation fees are the responsibility of the customer.
Returns Policy:
We have a 30 day returns policy where garments can be refunded or exchanged. All garments must be in a resellable condition, unaltered, unwashed and have their original tags and labels attached.
Underwear and Re_Fresh Tablets are excluded and are non-refundable or exchangeable. Swimwear must be tried on over underwear for hygiene reasons.
Please view our Returns page for more information.
Add a Thrift+ bag to your order
We’ve teamed up with Thrift+ to help lengthen the life of your garments by giving them a new home. Send your unused garments in to Thrift+ and they will resell them and give the funds to your favourite charity. Simply add this item to your basket and follow the instructions in our emails. As a thank you, we’ll offer you £10 off your next order.
EXPRESS DELIVERY
Free rapid delivery available worldwide
HASSLE-FREE RETURNS
30 day extended return policy with free UK return label or return in-store
1 YEAR GUARANTEE
We will replace or repair any item with a fault